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FAQ - NAVAJO NATION COVID-19


NAVAJO NATION COVID-19

Where is the Health Command Operations Center and who is the Incident Commander?
The Health Command Operations Center (HCOC) is located in Window Rock, AZ. The Incident Commander of HCOC is David Nez.
How can we reach the Navajo Health Command Operations Center? What are the hours of operation for the Hotline?
  • The HCOC can be contact via:
  • Hotline 8:00AM-5:00PM Daily: (928) 871-7014
  • HCOC Mental Health Helpline: (928) 810-7357
  • Email: coronavirus.infro@nndoh.org
  • The HCOC Social Media using #DineDabidziil
  • Facebook: navajodepthealth
  • Instagram: navajonation_doh
  • Twitter: navajohealth
Is there adequate staffing on the Health Command Operations Center COVID-19 Hotline? Is there more than one line?
Chinle Comprehensive Health Care Facility Hotline (800) 242-9271
Urban Indian Health Program in Coconino County (928) 679-7300
Crownpoint Health Care Facility Hotline (866) 820-0141
Dzilth-Na-O-Dith-Hle Health Center Mainline (505) 960-7801
Four Corners Regional Health Center Hotline- Red Mesa, AZ (928) 656-5000
Gallup Indian Medical Center Hotline (505) 726-5888
Inscription House Health Center Mainline (928) 672-3000
Kayenta Health Center Hotline (928) 697-5177
Navajo Health Foundation – Sage Memorial Hospital (928) 755-9500
Pinon Health Center Mainline (928) 725-9500
Shiprock – Northern Navajo Medical Center Hotline (505) 368-7447
Tohatchi Health Care Center Mainline 505) 733-8100
Tsaile Health Center Mainline (928) 724-3600
Tsehoostooi Medical Center Hotline (928) 729-3435
Tuba City Regional Health Care Center – Request COVID-19 Hotline 1 (866) 976-5941
Ask for COVID-19 Hotline
What steps are being taken to stop to the spread of COVID-19?
As COVID-19 is a rapidly evolving situation, the HCOC is working to protect the Navajo People’s health, therefore:
Visit Covid-19 for information and resources
Public Health Emergency Order No. 2020-004: Public Health Emergency Order Implementing a Curfew, Extending the March 20, 2020 Stay at Home (Shelter in Place) Order No. 2020-003, and Implementing other Major Public Health Disaster Responses Due to the Community Spread of COVID-19.
Public Health Emergency Order No. 2020-003: Public Health Emergency Stay at Home (Shelter in Place) Order for All Resident of the Navajo Nation for Quarantine and Isolation Purposed to Limit the Spread of COVID-19.
How many more people have been exposed to COVID-19?
The Navajo Nation is only able to report on the confirmed cases, as it is difficult to measure the number of people that have been exposed.
Daily HCOC reports confirmed cases on the Navajo Nation in addition to boarder towns. So this report of cases will vary depended on what is reported to us.
How do we know who are confirmed to have COVID-19? So, we know if we’ve been exposed to them?
The Navajo Nation Privacy Act and The Health Insurance Portability and Accountability Act (HIPAA) of 1996 prohibit the Navajo Nation to disclose an individual’s identifiable health information. However, an individual at their discretion can disclose their own health information to inform others that they have been exposed.
Have COVID-19 test kits been ordered for medical facilities on the Navajo Nation?
Many of the medial facilities on the Navajo Nation are capable to conduct the testing, however individuals must meet the criteria for testing. Refer to the chart below, for medical facility capability to test:
FACILITY TESTING?
Chinle Comprehensive Health Care Facility Hotline Yes, upon confirmation of positive symptoms after screening
Urban Indian Health Program in Coconino County Must be referred by health care provider to be tested
Crownpoint Health Care Facility Hotline Yes
Dzilth-Na-O-Dith-Hlt Health Center Mainline Yes, upon confirmation of positive symptoms after screening
Four Corners Regional Health Center Hotline- Red Mesa, AZ Yes, upon confirmation of positive symptoms after screening
Gallup Indian Medical Center Hotline Yes, upon confirmation of positive symptoms after screening
Inscription House Health Center Mainline Yes, upon confirmation of positive symptoms after screening
Kayenta Health Center Hotline Yes, upon confirmation of positive symptoms after screening
Navajo Health Foundation – Sage Memorial Hospital Yes, upon confirmation of positive symptoms after screening
Pinon Health Center Mainline Yes, upon confirmation of positive symptoms after screening
Shiprock – Northern Navajo Medical Center Hotline Yes, upon confirmation of positive symptoms after screening
Tohatchi Health Care Center Mainline Yes, upon confirmation of positive symptoms after screening
Tsaile Health Center Mainline Yes, upon confirmation after screening
Tsehoostooi Medical Center Hotline Yes, upon confirmation of positive symptoms after screening
Tuba City Regional Health Care Center – Request COVID-19 Hotline) Yes, upon admitted to the hospital through triage process
Winslow Indian Health Care Center Yes, upon confirmation of high-risk symptoms after screening
With this COVID-19 spreading quickly, has the Navajo Nation banned the Navajo people living off the nation that live within or near a “hot spot” coming back to the nation?
The Public Health Emergency Order No. 2020-004 “requires visitors to the Nation to return home”, this applies for the Navajo people living off the Nation.
The Public Health Emergency Order No. 2020-003 states “All visitors of the Navajo Nation are directed to return home immediately upon the issuance of this order by the fastest and safest available means.”
The Navajo Nation has not banned Navajo people that may live on or near hotspot areas, however the Navajo Nation does encourage everyone to abide by the Navajo Nation Public Health Orders. The Navajo Nation also encourages those living off the Navajo Nation to abide by the States Orders from their Health Departments
Will the Navajo Nation border and state border of the four (4) corners be closed?
As of April 16, 2020, the Navajo Nation has not closed the Navajo Nation. Also the Four (4) Corner States (Arizona, Utah, Colorado, and New Mexico) borders remain open.
The Public Health Emergency Order No. 2020-003 states, “all individuals living on the Navajo Nation must stay home or at their place of residence, except essential workers needed to maintain continuity of operations of the critical infrastructure sectors.
All visitors of the Navajo Nation are directed to return home immediately upon the issuance of this order by the fastest and safest available means.
What if someone has to travel off the nation to commute to work daily in a border town?
The HCOC has issued a Public Health Emergency Order No. 2020-003 on March 20, 2020, stating that all individuals living on the Navajo Nation must stay home or at their place of residence, except essential workers needed to maintain of operations of the critical infrastructure sectors.
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